Re: [b] --This is interesting

[spandexman@xxxxxxxx]

i maybe wrong, but does this mean you sell the dodery old granny the
service, which is actually supplied by BT? quite obviously you could,
as a business, do something about it, sell/ give dialler blockers to
your customers, seperate or packaged with the software for your
service. as could BT. the reason you and BT dont is obvious.

nathan


> "This *really* gets on my tits. I work for a B2B BT
> Wholesale Service
> Provider. And every so often, some doddery old
> granny on a farm will call
> up, and ask why her bill is 2 grand (yes, £2000),
> when it's usually £> 20
> 'cos the only calls she makes are to her daughter in
> Wales. Look on the
> calls she's made, and she'll have 30 - 40 0906
> numbers lasting 12 - 24
> hours.
>
>          The worst thing is - we can't do anything.
> If we have 3 of those
> customers per Month, we're looking anywhere from a
> couple of grand to a
> shit load more. And we just cannot absorb the cost -
> we get charged from > BT
> Wholesale, and BT are heartless, souless money
> sucking bastards, so they
> will never, and I mean NEVER help out.
>
> It's a shitter - but we're tied. And quite often
> it's made out to be OUR
> fault - I get so much shit over this, it's untrue."
>
> Do you not have an obligation to tell them how much
> its costing ?
>
> Jon
>
>
>
>
>
> ---
>
> "Steve Wilkinson is excellent and should have his
> own television show"
>
>
>
>